C3 Reservations: Product Tour


Step 3. Communicate

Building a schedule can not happen in a vacuum. While C3 Reservations' self-serve kiosk eliminates all of the phone calls, emails and faxes involved with building a schedule you still need to know that all parties are receiving the information they need. C3 Reservations allows you to broadcast information to the relevant parties as events occur in the form of system to system integration or automated emails. In addition, carriers or vendors can attach electronic documents (such as packing slips or bill of ladings) to each appointment. Now anyone involved in the appointment process can view the status and relevant details pertaining to the appointment at anytime.

Video about the Communicate step

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Automated Notifications

Keep them in the loop

Every action in C3 Reservations can trigger a notification. You chose which parties receive any of these events. Furthermore, you can customize the contents and language of all these notices. If that doesn't keep them in the loop, nothing will!


Document Attachments

A picture is worth 1000 words

Sometimes, a screen is not enough to capture all the information that is pertinent to an appointment. C3 Reservations supports electronic documents of any type to be associated with an appointment. Packing Slip, Bill of Lading, Load Integrity pictures, just attach it! Plus, security restrictions can be applied to document types so that only authorized parties can view them.


Global Visibility

What's up?

With an unlimited number of users, you can give a controlled access to any one that needs to see anything in C3 Reservations. No more calls from customer service, purchasing or any one else. They simply login and retrieve information in real-time.


Integration

Keep in sync!

A standalone system is not always the best option. Whether you need to extract data out of C3 Reservations or to push data into it, our system offers a wide variety of different integration options that will fit your capabilities with minimal (if any!) IT involvement.


Internationalization

Appointment, Rendez-Vous, Buchung, Cita

C3 Reservations is fully translated into multiple languages. Within your own organization, individual users can access C3 Reservations in their own language. Plus, each site can have its own time zone ensuring enterprise-wide time integrity.