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Dock Scheduling Software

Dock scheduling SOFTware

Configurable Dock Scheduling for complex workflows

  • Automate communications to all parties involved
  • Synchronize appointment requests with dock availability
  • Apply customized constraints and rules
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AWARD-WINNING SOFTWARE

AI-powered Dock Scheduling Software
That Will Completely Transform Your Operations

Whether you’re a seasoned scheduler or just now realizing that your warehouse can no longer operate on a ‘first come, first serve’ basis, C3 Reservations will bring your dock operations to a higher level of productivity.

01

Operate At
Optimal Capacity

Gain insights into your real capacity for informed decision-making

We optimize your inbound and outbound traffic flow by customizing constraints based on your unique operation variables, like staffing, load types, carriers, and volume limits.

02

Advance At
Your Own Pace

C3 Reservations works in stand-alone mode or as part of any supply chain systems

C3’s unique approach allows each customer to model business processes with a level of automation that is manageable and realistic.

03

Pay Only For
What You Need

A cost-efficient system thanks to its usage-based pricing model

You pay for a solution that fits the size of your operations, not the size of your software.

FEATURES

We added everything you could think of and still managed to
keep our dock scheduling software simple

Standing appointments

Enhances dock scheduling with flexible reservations and slot management.

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Standing appointments

Reserve capacity ahead of time

Go beyond basic scheduling with the ability to reserve physical capacity and manage load content. Our solution also includes configurable expiration dates to automatically free up unused slots, optimizing your resources.

Rule-based durations

C3 Reservations comes with a powerful AI-enhanced algorithm that allows you to compute accurate unloading times by including all the subtleties of shipments.

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Rule based duration

Maximize capacity by accurately calculating duration

If a fixed or average appointment time doesn’t work for your business, then our rule-based appointment duration time tool is for you.

C3 Reservations comes with a natural-language based rule system that allows you to compute accurate unloading times by including all the subtleties of shipments. Accurate unload times can only mean better labor forecasting and a more precise dock door scheduling.

Carrier and supplier
web portal

Empower your carriers and vendors to manage their appointment requests to all your locations using the self-serve portal that carriers prefer most.

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Carrier and supplier web portal

No more phone calls!

C3 Reservations empowers your carriers and vendors to manage their appointment requests to all your locations using the self-serve portal that carriers prefer most. The step-by-step approach allows first-time users to grasp the system without any training. Furthermore, the portal provides user management tools to ensure that carriers and suppliers can manage their own logins and passwords. It’s available 24/7 so this can all happen while you sleep.

Multi-Sites

C3 Reservations supports an unlimited number of sites and warehouses across multiple time zones.

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Multi-site

Manage all your sites from one location

You need to schedule to your stores, your warehouses, your dock doors and your third-party locations? No problem! C3 Reservations supports an unlimited number of sites and warehouses across multiple time zones. All this with distinct capacity management and user access.

This means you can either centralize or decentralize your scheduling, respect regional requirements and obtain enterprise-wide visibility.

Quality Assurance – Audits

Capture faults configured to match the merchandising policy.

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Quality Assurance

Track load faults and conduct receiving audits

For companies who are not satisfied with simply measuring on-time deliveries and relevant KPI’s related to appointments scheduling, C3 Reservations permits the dock manager to capture faults configured to match the merchandising policy.

The audit functionality also allows setting up a disciplined audit of loads in accordance with personalized business requirements.

Operational Reports

Build your own tailored analytical reports such as driver productivity, gate activity, trailer status, time-in-yard, dock door usage, etc.

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Operational reports

Document and communicate your results

C3 Reservations includes a flexible built-in reporting tool for which users can be granted a read-only, edit or admin access. Reports can be created and exported directly from the application. Customers may also choose to schedule a daily extract of their data to be integrated with their other reporting systems.

Integration with ERP, WMS, TMS

Whether you need to extract data out of C3 Reservations or to push data into it, our system offers a wide variety of different integration options.

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Integration with ERP, WMS, TMS

Keep in sync!

Take C3 Reservations to the next level by integrating data with your other information systems, be they ERP, WMS, or TMS. Whether you need to extract data out of C3 Reservations or to push data into it, our system offers a wide variety of different integration options that will fit your capabilities with minimal (if any!) IT involvement.

Automated Notifications

Every action in C3 Reservations can trigger an email notification. You chose which parties receive any of these events.

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Automated notifications

Keep inKeep them in the loop sync!

Every action in C3 Reservations can trigger an email notification. You chose which parties receive any of these events. Furthermore, you can customize the contents and language of all these notices. If that doesn’t keep them in the loop, nothing will!

Intuitive Scheduling Interface

An intuitive calendar view, drag’n’drop functionality and real-time updates allow your schedulers to be the most productive.

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Intuitive scheduling interface

Perform all your scheduling tasks in record time

With C3 Reservations, all your dock door schedules are managed with the click of a button. An intuitive calendar view, drag’n’drop functionality and real-time updates allow your schedulers to be the most productive.

Document attachments

Attach various files to appointments with security settings for controlled access.

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Document attachments

A picture is worth 1,000 words

Sometimes, a screen is not enough to capture all the information that is pertinent to an appointment. C3 Reservations allows users to attach any type of file to an appointment, be they packing slips, bill of ladings, load integrity pictures, etc. Plus, security restrictions can be applied to document types so that only authorized parties can view them.This means you can either centralize or decentralize your scheduling, respect regional requirements and obtain enterprise-wide visibility.

Multilingual user interface

Get multilingual support and individual time zones for enhanced global

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Multilingual user interface

Appointment, Rendez-Vous, Buchung, Cita, 任命

C3 Reservations is fully translated into multiple languages. Within your own organization, individual users can access C3 Reservations in their own language. Plus, each site can have its own time zone ensuring enterprise-wide time integrity.

Mobile: Anywhere, Anytime

Every action in C3 Reservations can trigger an email notification. You chose which parties receive any of these events.

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Mobile: Anywhere, Anytime

At the cutting edge of technology

Using the C3 Hub Progressive Web Application on their mobile devices, warehouse and yard personnel can easily capture time stamps related to arrival, on dock and departure times. The C3’s Progressive Web Application is compatible with ANY mobile device.

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How our Dock Scheduling System will optimize your operations

MAXIMIZE YOUR ROI

Results that matters

30%

increase in dock
productivity

Maximize your dock throughput

50%

reduction in time spent scheduling

Remove all manual errors during data entry

90%

reduction in
phone calls and emails

Automate all process and remove all unnecessary communications

100%

reduction in
detention fees

Eliminated driver wait times and dwell fees

Instantly determine your ROI using our calculator.

Get your instant report now and discover how our dock scheduling software boosts your efficiency and slashes expenses.

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TESTIMONIALS

Our clients are our best ambassadors.

“I have had only positive experiences with C3 Reservations. The support team is always helpful and timely when I’ve opened a ticket for either an issue or just a general inquiry. They have been able to make recommendations for additional features that fill a gap we didn’t realize was possible. We have received only positive feedback from our logistics team as well as our warehouse users”

Alyssa
TMS Manager in US,
Transportation Industry

“Having them on site for implementation was a massive help as we were able to meet and make changes easily. During the first few weeks after go-live, whenever we had issues, they were on top of them and responded in a timely manner.”

Austin
Transformation Manager in US
Construction Industry

“Significant reduction in Phone calls and stress that this causes as well as flexible platform that is tailored to the business requirements. The implementation was very easy with a skilled team that was able to quickly establish requirements and turn this into a working solution in the agreed timeframe.”

Austin
Transportation/Trucking/Railroad, 201–500 Employees

GET IN TOUCH

Talk to an expert about your operational challenges.

Book a Demo

C3 Service Levels

Tailored solutions for businesses of all sizes, ensuring the perfect fit for your unique needs.

Service Levels

Basic

Standard

Pro

Entreprise

Monthly Uptime %

99.00%
(7h14)

99.5%
(3h37)

99.9%
(43 min)

99.99%
(4 min)

24/7 Support

✔

✔

✔

✔

Encryption Of Customer Data At Rest

✘

✘

✔

✔

Hypercare

✘

✘

✘

✔

Learn More About Our Service Levels

RESOURCES CENTER

Why Using Dock Scheduling Software Is a Game Changer

WHITE PAPER

Understanding Dock Scheduling

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case study spreadsheets

CASE STUDY

When Spreadsheets Simply Slow You Down

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PLAYBOOK

How to Maximize Dock Scheduling Investment

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BLOG

Everything You Need To Know About Dock Scheduling

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Our experts understand the ins and outs of your industry.

Since our beginnings, in 2000, we’ve developed particular expertise in helping organizations with their yard management and dock scheduling challenges in six key industries.

Retail

Grocery

Transportation

Post and Parcels

Property Management

Manufacturing

Frequently Asked Questions

TALK TO A C3 EXPERT NOW

Ready to Take Your Dock Operations to the Next Level?