You need to schedule to your stores, your warehouses and your third-party locations? No problem! C3 Reservations supports an unlimited number of sites and warehouse across multiple time zones. All this with distinct capacity management and user access. This means you can centralize your scheduling, provide enterprise-wide visibility while still respecting your regional particularities.
Flexible Constraint Model
Don't dumb down your operations to fit your software
Can't find a product that can accommodate your unique scheduling requirements? You're not alone! Most companies' scheduling rules & policies reside in an unorganized binder or at worst in a schedulers head. C3 Reservations allows you to translate all your constraints and exceptions into clear and concise rules. From a simple number of pallets per shift to a complex product oriented spread, C3 Reservations does it all. This means all your rules are now automatically enforced eliminating the need to manually process special appointments and exceptions.
Recurring Appointments
Eliminate the need for repetitive work
C3 Reservations allows your third party users to schedule their own recurring appointments. These appointments can automatically be scheduled a given number of times following a flexible recurrence pattern (eg. Daily, weekly, every other Tuesday for the next 5 weeks, etc).
Standing Appointments
Reserve capacity ahead of time
A typical scheduling system sometimes allows you to reserve a time for a given carrier or supplier. C3 Reservations goes a step beyond and also allows you to reserve physical capacity and restrict the load content of the allocated time. Your carrier or supplier doesn't use it's reserved slot? No problem! Configurable expiration dates can free up the reserved slot, allowing others to use this slot.
Rule Based Duration
Maximize Capacity by accurately calculating duration
You know what your average pallet unload time is. However, how often does a load take more time to unload than that simple calculated duration? C3 Reservations comes with a natural-language based rule system that allows you to compute accurate unloading times by including all the subtleties of shipments. Accurate unload times can only mean better labor forecasting and a more precise scheduling.
Self-Serve Kiosk
No more phone calls!
C3 Reservations empowers your carriers and vendors to manage their appointment requests to all your locations using the self-serve kiosk that carriers prefer most . The step-by-step approach allows first time users to grasp the system without any training. Furthermore, the kiosk provides user management tools to ensure that carriers and suppliers can manage their own logins and passwords. It's available 24/7 so this can all happen while you sleep.
Intuitive Scheduling Interface
Perform all your scheduling tasks in record time
With C3 Reservations, all your schedules are managed with the click of a button. An intuitive calendar view, drag'n'drop functionality and real time updates allow your schedulers to be the most productive.
Flexible Automation
Automate your operations
C3 Reservations offers a fully automated system where every request that fits within your schedule and constraints can be automatically processed without any user intervention. However, the level of automation is customizable. It allows you to gradually ramp up with the system as you are using it. It even allows you to automate your top-tier carriers and vendors while keeping strict control over your lower tier.
Task Driven Workflow
Be Organized
You might think that managing schedules for 10 sites over 20 days can be overwhelming. Think again. C3 Reservations generates a task for every outstanding action related to an appointment. These are all tracked and maintained in C3 Reservations so that your schedulers are always confronted with their most important to-do's. This means you can make your schedulers accountable for their work.
Automated Notifications
Keep them in the loop
Every action in C3 Reservations can trigger a notification. You chose which parties receive any of these events. Furthermore, you can customize the contents and language of all these notices. If that doesn't keep them in the loop, nothing will!
Document Attachments
A picture is worth 1000 words
Sometimes, a screen is not enough to capture all the information that is pertinent to an appointment. C3 Reservations supports electronic documents of any type to be associated with an appointment. Packing Slip, Bill of Lading, Load Integrity pictures, just attach it! Plus, security restrictions can be applied to document types so that only authorized parties can view them.
Global Visibility
What's up?
With an unlimited number of users, you can give a controlled access to any one that needs to see anything in C3 Reservations. No more calls from customer service, purchasing or any one else. They simply login and retrieve information in real-time.
Integration
Keep in sync!
A standalone system is not always the best option. Whether you need to extract data out of C3 Reservations or to push data into it, our system offers a wide variety of different integration options that will fit your capabilities with minimal (if any!) IT involvement.
Internationalization
Appointment, Rendez-Vous, Buchung, Cita
C3 Reservations is fully translated into multiple languages. Within your own organization, individual users can access C3 Reservations in their own language. Plus, each site can have its own time zone ensuring enterprise-wide time integrity.
Third-Party Compliance
Get what you pay for!
You've purchased product from a vendor. You expect the right quantity to be delivered at the right time and in your requested format. How do you make your vendor accountable if they don't respect these terms? C3 Reservations offers a sophisticated compliance tracking system that allows you to define, capture and report on any breech of your conditions. For example, communicating product damage to a vendor is as simple as attaching a picture to a fault. Voila!
Real-time Dashboard
Monitor your Operation
C3 Reservations allows you to track the metrics that are essential to your operation. All the key performance indicators (KPI's) are updated in real time to provide a concise graphical indication of the status of your business.
Operational Reports
Document and Communicate Your Results
C3 Reservations includes all the key reports to ensure that you have the necessary information to continually improve your operation. Reports can be generated and distributed automatically to facilitate communication.
Customized Reporting
Need More?
If the real-time dashboards and key operational reports aren't enough, C3 Reservations allows you to define your own reports on the entire dataset. Moreover, you can export it to Excel should you need to manipulate it further.
