Training

Your YMS is a mission-critical component of your logistics system – and your business lives and dies on logistics. That means that on go-live day, not only does the software have to work, your people need to be fully prepared to use the system effectively.

Creating confidence and expertise

If you’ve been managing your yard using clipboards and walkie-talkies, then the advent of an all new computer-based YMS may strike fear in some of your employees. Whether your staff is made up of seasoned computer veterans or first-time users, our team of experienced trainers has developed rigorous, pedagogically sound training programs to ensure everyone feels confident and understands his job when it comes time to go live.

Ongoing training and support for a seamless transition

We also do more than simply train your staff prior to launch. Our trainers and implementation experts will stay with you during the go-live and support your team with refresher courses and personalized training interventions. We’ve also created a series of job aids, tip sheets and in-depth user manuals to provide ongoing support. We also provide world-class support for our clients through our customer support service.